1z11's Terms and Conditions — Complete Guide

Introduction and Applicability

These Terms and Conditions ("Terms") govern the use of the 1z11 platform and all its services. These Terms constitute a legal agreement between you (the user/player) and the entity operating 1z11.

By visiting the 1z11 website, creating an account, or using any service, you confirm that you have fully read, understood, and accepted these Terms and Conditions. If you do not agree with any part of these terms, do not use 1z11 services.

Effective Date of Terms

These terms are effective from January 2026. 1z11 reserves the right to amend these terms at any time. Changes will be announced on the site and the "Last Updated" date will be revised.

Eligibility & Age Limit

To open an account and use services at 1z11, the following conditions must be met:

• You must be at least 18 years be required.
• You must be a resident of a country or region where 1z11 services are legally applicable.
• You must operate your account on your own behalf — betting on behalf of others is prohibited.
• You have not been previously banned or suspended from 1z11.
• You are mentally competent and have the legal right to enter into contracts.

Identity Verification (KYC)

1z11 may request identity verification (Know Your Customer – KYC) at any time for security and legal compliance purposes. You may be required to submit the following documents:

• Government-issued photo ID (National ID card, passport)
• Proof of current address (utility bill, bank statement)
• Proof of ownership of payment method

1z11 reserves the right to withhold withdrawals until KYC verification is completed.

Account Registration & Management

Registration Requirements

Registration at 1z11 is free and open to all eligible individuals. All information provided during registration must be true, accurate, and up-to-date. Accounts created with false information will be terminated.

Each individual may only one You may manage your account. Creating multiple accounts will result in all accounts being cancelled and deposited funds confiscated.

Password & Security

You are responsible for keeping your account password secure. Use a strong password and do not share it with anyone. 1z11 will not be held liable for any unauthorized activity conducted using your account. If you notice anything suspicious, notify [email protected] immediately.

Account Information Update

If your contact information (mobile number, email) changes, update it promptly in the profile section. 1z11 is not responsible for missed important notifications if outdated information is on file.

Deposits and Withdrawals

Deposit Rules

The following payment methods are supported for deposits at 1z11: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is BDT 100. Maximum limits vary depending on payment method and account tier.

You must use your own payment account when making deposits. Deposits from third-party accounts are not acceptable and such transactions will be cancelled and refunded.

Withdrawal Rules

KYC verification must be completed before requesting a withdrawal. Withdrawals can only be made using the payment method used for deposit (in compliance with AML policy). Bonus balance is not directly withdrawable — it can be withdrawn after meeting the required Wagering Requirement.

1z11 reserves the right to hold withdrawals and conduct investigations if suspicious activity is detected. You will be contacted during the investigation.

Bonus and Promotion Policy

Bonuses and promotional offers at 1z11 are subject to specific terms. Detailed rules for each offer are listed on the Promotions page. General bonus terms are outlined below:

Welcome Bonus

New members receive a Welcome Bonus on their first deposit. To qualify for this bonus, the specified minimum deposit must be made. The Welcome Bonus is applicable once per player, household, or IP address.

Wagering Requirement

Before withdrawing a bonus, you typically need to meet a 20x–30x Wagering Requirement. For example: a ৳1,000 bonus with a 25x requirement means you must place ৳25,000 in bets before the bonus becomes withdrawable.

Bonus Restrictions

• Bonuses are only usable on eligible games and betting markets.
• If fraudulent betting using bonus benefits is detected, the bonus will be forfeited.
• An individual may not use the same offer multiple times.
• Bonuses typically expire in 7–30 days. Unused bonuses will be removed after expiration.

Betting Rules

The following general rules apply to all types of sports betting, casino games, slots, and live dealer games at 1z11:

Betting Limits

Each betting market, game, or event has defined minimum and maximum bet limits. These limits are clearly displayed on screen. The minimum bet is typically ৳100.

Bet Confirmation

Bets are final and irreversible after clicking "Place Bet" or equivalent button. Please verify all details before placing your bet.

Cancelled Matches and Events

If a match or event is cancelled or postponed, bets are generally refunded. However, if the match has been completed to a certain extent (e.g., an innings completed), the result may be considered valid.

Live Betting

In live in-play betting, odds change in real time. If a bet is not accepted due to odds changes, the stake will be refunded. If a bet is processed late due to network issues, 1z11 reserves the right to accept or cancel the bet at the prevailing odds at that time.

Accumulator Bet

Accumulator bets combine multiple selections in a single wager. If one selection is voided, it will be removed and the calculation will proceed with the remaining selections. If all selections win, the payout will be calculated by multiplying the specified odds.

Prohibited Activities

The following activities are strictly prohibited at 1z11 and will result in account termination if detected:

• Multiple accounts: One person operating multiple accounts.
• Third-party payments: Depositing or withdrawing using someone else's payment account.
• Bonus abuse: Using fraudulent tactics to exploit bonus benefits.
• Arbitrage Betting: Systematic betting across multiple platforms to guarantee profit.
• Bots & automation: Using automated software, bots, or scripts.
• Hacking or impersonation: Attacking platform security or impersonating others.
• Money laundering: Using the platform for the purpose of laundering illicit funds.
• Match Fixing: Participation in artificially determining the outcome of sporting events.
• Playing on behalf of a minor: Placing bets or managing an account on behalf of anyone under 18 years of age.

Responsible Gaming Policy

1z11 believes that gaming is for enjoyment, not addiction. We are committed to helping players develop healthy gaming habits. The following protection features are available at 1z11:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set time limits for how long you play in one session.
• Loss limit: Automatic game suspension when a specified loss amount is reached.
• Self-Exclusion: Exclude yourself from the platform for a specified period.
• Cooling-Off Period: Take a break ranging from 24 hours to 6 months.

For detailed information on responsible gaming, please see our Responsible Gaming View page.

Privacy and Data Protection

1z11 places the highest priority on the privacy of your personal information. What types of information we collect, how we use it, and with whom it is shared — everything is detailed in our Privacy Policyis detailed in.

Data Protection

All personal and financial information is secured with SSL encryption. 1z11 does not sell your information to third parties without your consent. However, information may be provided in response to legal obligations or regulatory authority requests.

By creating an account, you consent to 1z11's data collection and processing policy.

Intellectual Property and Copyright

The website, app, logo, design, content, and software of 1z11 are the intellectual property of 1z11. Copying, modifying, distributing, or using them for commercial purposes is prohibited.

Copyrights for third-party games and content (such as games from NetEnt, Evolution Gaming) belong to those companies. 1z11 provides these under license.

Limitation of Liability

1z11 will not be held liable for:

• Loss due to internet disconnection or technical errors.
• Losses caused by the player's own device or software issues.
• Third-party hacking or cyber attacks (provided all reasonable security measures have been taken).
• Force majeure events (natural disasters, government orders, etc.).
• Personal financial loss resulting from gaming.

1z11's maximum liability under any circumstances shall not exceed the amount deposited by that player in the past 12 months.

Account Termination & Suspension

At Player's Request

You may request account closure at any time by emailing [email protected]. Withdraw any remaining balance before closure. Bonus balance will be considered forfeited.

At 1z11's discretion

1z11 may suspend or terminate an account under the following circumstances:

• Violation of Terms and Conditions.
• Providing false identity or information.
• Fraudulent or suspicious activity.
• Regulatory authority instructions.
• Accounts inactive for a long period (12+ months).

If your account is closed for valid reasons, any remaining legitimate balance will be refunded, but bonuses and suspicious winnings may be forfeited.

Terms Amendment Policy

1z11 reserves the right to amend these Terms at any time. In case of significant changes, notice will be provided via email or on-site at least 7 days in advance. Continued use of the platform after changes constitutes acceptance of the new Terms.

If you do not agree with the new terms, request to close your account and withdraw your balance.

Frequently Asked Questions