Gaming should be a form of entertainment — not a source of stress or anxiety. 1z11 is committed to providing all protection tools and support to help you build healthy gaming habits.
Responsible gaming means treating gaming as a healthy form of entertainment — not as a source of income or a solution to problems. 1z11 believes that with the right mindset and discipline, online betting and casino games can be fully enjoyable and harm-free.
Online gaming and betting are growing rapidly in popularity in Bangladesh. Without awareness, gaming-related problems can also increase. 1z11 is not just a gaming platform — we want every player to stay safe, play within limits, and know when to stop.
The core message of responsible gaming is simple — you play the game, the game doesn't play you.
1z11 doesn't view responsible gaming as just an obligation — it's a core philosophy of our business. We put every player's well-being above profit. Our principles are:
No one under 18 is allowed to create an account or play. Age verification is mandatory.
Every game's RTP (Return to Player) and odds are clearly disclosed. No hidden information.
Deposit limits, session limits, self-exclusion — the player stays in control.
Our support team is specially trained to identify and address gaming problems.
Our promotions never target minors or vulnerable individuals.
Responsible gaming policies are regularly reviewed and updated to international standards.
You can enable any of the following protection tools at any time in your 1z11 account settings. They help keep your gaming experience balanced and safe.
Set a maximum limit for daily, weekly, or monthly deposits. Once set, it takes effect immediately. If you want to increase it, a 24-hour cooling-off period applies.
Effective ImmediatelyDecide in advance how much you're willing to lose over a specific period. Once you hit the limit, gaming will automatically stop for that timeframe.
Automatic ProtectionSet a limit on how long you'll play in one session. You'll be automatically logged out when time is up and receive a notification.
Time TrackingTake a break from gaming for anywhere between 1 day and 6 months. You won't be able to log in during this period. Access resumes automatically once the period ends.
Fixed termSuspend your account for an extended period or permanently. Additional verification required for reactivation. This is the strongest protection measure.
Maximum ProtectionTurn off notifications for bonuses and promotional offers. This feature is very effective in reducing the risk of addiction.
Change AnytimeTo set up protection tools, log in to your account → go to Settings → Responsible Gaming section. If you encounter any issues, contact [email protected].
Many people don't realize how easy it is to set limits. Follow these steps:
Log in using your registered mobile number and password.
Tap your profile icon in the top-right corner of the screen.
Go to "Settings" from the menu, then to the "Responsible Gaming" section.
Select the tool you want — Deposit Limit, Session Limit, or another option.
Enter daily/weekly/monthly amount and save.
Once confirmed with OTP or password, the limit takes effect immediately.
Below is a suggested limit structure for a typical player. Adjust it based on your income and circumstances:
Remember: These are examples only. Set your own limits based on your financial capacity and time availability. A general rule is not to spend more than 10% of your monthly entertainment budget on gaming.
Gaming addiction or problem gambling develops gradually — not suddenly. Recognizing the signs early makes it possible to seek help in time. Be alert if you notice these symptoms in yourself or someone close to you:
If you notice one or more of these signs in yourself or someone close to you, take action immediately. Contact 1z11 support, activate self-exclusion, or seek professional help. Remember — asking for help is a sign of strength.
Answer the following questions honestly to yourself. This is a simple way to understand your gaming habits. Give yourself 1 point for each "Yes."
Did you spend more on gaming last month than planned?
Have you ever gone back to gaming to chase losses?
Is gaming cutting into time for family, work, or studies?
Has anyone in your family ever expressed concern about the amount you game?
Do you feel restless or irritable when you can't play?
Have you ever gambled to escape stress or loneliness?
Have you ever borrowed money to fund your gaming?
Have you ever felt gaming is getting a bit excessive?
Self-exclusion is voluntarily disconnecting yourself from the 1z11 platform for a fixed or indefinite period. It is the most powerful tool against gaming addiction.
| Options | Duration | Reactivation |
|---|---|---|
| Short-term break | 1–7 days | Automatic After Expiry |
| Medium-Term Break | 1–6 Months | Apply to support + 7-day wait |
| Long-term exclusion | 1–5 years | Expiry + 30-Day Cooling-Off |
| Permanent Exclusion | Indefinite | Rigorous Verification Required |
During self-exclusion, all access to your account will be blocked and promotional communications will stop. You will not receive bonuses or offers during this period.
1z11 firmly believes that no one under 18 should engage in online gaming or betting. This is not just a policy matter — it is a moral responsibility.
If your child or someone close to you plays online games on their phone, take a few simple steps:
If you learn that a minor is using 1z11, please [email protected]. We will take immediate action.
Responsible gaming doesn't mean not playing at all — it means playing smartly. These simple tips will keep your gaming experience enjoyable and safe:
Decide how much you'll spend before you start playing. Stop for the day once that amount is spent.
Gaming is primarily for entertainment. If you win, that's a bonus; if not, you still had fun — keep that mindset.
Take a 5–10 minute break every hour. Playing continuously for long periods reduces your ability to make sound decisions.
Chasing losses by betting more is the most dangerous habit.
Be mindful that gaming time doesn't harm your family, friends, or your own health.
Don't play when tired or intoxicated. These states impair your judgment.
If you feel gaming is getting out of control, don't face it alone. Seeking help is not weakness — it's courage.
24/7 support in Bangla. Discuss gaming problems, activate self-exclusion.
Go to Settings → Responsible Gaming and activate Self-Exclusion yourself. Takes effect immediately.
Log inGaming addiction is a recognized mental health condition. Don't hesitate to seek help from a psychiatrist or counselor.
Share the problem with people you trust. Don't fight it alone — get support.
All responsible gaming requests at 1z11 are processed with the highest priority. Your privacy is fully protected.
Register at 1z11 and use our complete protection tools. Welcome to a safe and responsible gaming environment.
Before registration Terms & Conditions Read. 18+ platform.