Privacy & Data Protection

1z11 Privacy Policy — Your information is safe with us

What data we hold, why we hold it, and how we protect it — all explained here in plain language. Your privacy is 1z11's top priority.

Last updated: January 2026

Overview

This Privacy Policy explains how 1z11 collects, stores, uses, and protects the personal information of platform users. By registering with or using 1z11, you agree to this Privacy Policy.

We believe transparency is the foundation of trust. That's why this policy is written in plain, straightforward language — free of complex legal jargon. If you have any questions, feel free to reach us at any time [email protected]Write to us at.

1z11 is an internationally licensed gaming operator. We handle personal data in accordance with applicable data protection laws and international standards.

This policy January 2026 Effective from. Any future changes will be updated on this page and notified via registered email.

SSL Encryption
256-bit security
Data Never Sold
Never sold to third parties
Your Control
Right to access & deletion

What Data We Collect

1z11 collects two types of data — information you provide directly, and information collected automatically as you use the platform.

Personal Identity Information (Directly Provided)

Data Type Example Why it's needed
Identity Information Full name, date of birth KYC verification, age confirmation
Contact Information Mobile number, email Account verification, notifications
ID Document NID, passport number Legal KYC Requirements
Financial information BKash/Nagad number, bank account Payment Processing
Address Current Address KYC verification, legal obligations

Automatically collected information

  • Log Data: IP address, browser type, operating system, page visit time.
  • Device information: Device ID, mobile model, screen resolution.
  • Usage patterns: Games played, time spent, and pages visited along with duration.
  • Transaction History: Deposit, withdrawal, and betting history.
  • Cookies & Tracking: Session cookies, preference cookies (details below).

We never store your password in plain text — it is kept only as an encrypted hash and is not accessible to anyone.

How information is collected

1z11 collects information through the following methods:

  • Registration Form: Information you provide when creating your account.
  • KYC Verification Process: During identity and address verification.
  • Payment Transactions: From payment gateways during deposits and withdrawals.
  • Customer Support Contact: During live chat, email, or phone interactions.
  • Platform Usage: Automatically when using the website & mobile app.
  • Third-party verification: From authorized third parties for KYC and AML verification.

Please note: 1z11 will never ask for your password, PIN, or full payment details via email, SMS, or phone. Any such request should be treated as fraud.

Purpose of information use

1z11 uses the data it collects for the following purposes:

Account Management
Identity verification, login security, and profile updates.
Payment Processing
Processing deposits and withdrawals securely.
Fraud Prevention
Detecting unusual activity and protecting your account.
Customer Service
Resolving issues, verifying accounts, and providing support.
Communications & Notifications
Sending bonuses, promotions & important updates.
Platform development
Analyzing user experience and improving our services.

Legal Obligation

Under AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations, 1z11 is required to retain and share certain data with regulatory authorities. No separate consent is needed for this purpose.

Your consent is obtained before sending any marketing communications (promotional emails or SMS). You can unsubscribe at any time.

Sharing Information with Third Parties

1z11 never sells your data. However, it may be shared with authorized third parties in specific circumstances:

Types of third parties Shared Information Reason
Payment processors (bKash, Nagad) Transaction Information To complete payments
KYC/AML verification services Identity & Address To complete legal verification
Cloud & IT Services Encrypted Data Platform management
Regulatory authority Legally required information Legal Obligation
Game provider Player ID & gaming data Game management (anonymously)

All third parties are contractually bound to comply with 1z11's privacy standards. They cannot use the information received for their own marketing or other purposes.

Business Changes: If 1z11 undergoes an acquisition or merger, user data may be transferred to the new owner. Advance notice will be provided in such cases.

Data Security Measures

1z11 employs multiple technical and procedural measures to protect your data:

256-bit SSL/TLS encryption
All data transfers are encrypted. Bank-level security.
Two-Factor Authentication (2FA)
Extra account security via mobile OTP.
Encrypted password storage
Passwords are stored as Bcrypt hashes and are never visible to anyone.
Real-time monitoring
24/7 monitoring to detect unusual logins or transactions.
Restricted Access Controls
Only authorized personnel can access specific information.
Regular Security Audits
Third-party security experts conduct regular system audits.

That said, no system on the internet can guarantee 100% security. You also play a role — use a strong password, avoid logging in on public Wi-Fi, and report anything suspicious to us right away.

Cookie Policy

Cookies are small text files stored in your browser when you visit a website. 1z11 uses the following types of cookies:

Cookie TypePurposeDuration
Essential Cookies Login sessions and security tokens — the site cannot function without these. Until end of session
Functionality Cookies Remembering language preferences and theme settings 1 year
Analytics Cookies Traffic analytics and platform improvement 2 Years
Marketing Cookies Showing relevant ads (with consent only) 30 days

Cookie Control

You have the right to reject all non-essential cookies. Below is an example of the cookie consent options:

You can also delete or block Cookies from browser settings. However, disabling some Cookies may limit platform functionality.

Data Retention Period

1z11 retains data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

Account & identity informationWhile account is active + 5 years
Financial Transaction RecordsMinimum 5 years (AML law)
Customer Service Communications3 Years
Gaming History & Logs2 Years
Analytics & Cookie Data2 Years
Marketing PreferencesUntil you unsubscribe

Some information may need to be retained despite deletion requests due to legal obligations. In such cases, you will be informed.

Your Data Rights

1z11 users enjoy the following rights regarding their personal information:

Right of access
You may request to know what information we hold about you.
Right to rectification
You may request corrections to any inaccurate or incomplete information.
Right to Deletion
You may request deletion of information if there is no legal obligation.
Right to Restrict Processing
You may request that your data not be used for specific purposes.
Right to Portability
You may request to export your information in a readable format.
Right to object
You may object to marketing communications or specific types of data processing.

How to exercise rights

To exercise any rights [email protected]email us at. We typically respond within 30 days. For complex requests, an additional 30 days may be required — you will be notified in advance if that is the case.

Your request will only be processed after verifying your identity — this ensures no one else gets access to your information.

Protection of Minors' Data

1z11 strictly does not collect data from anyone under the age of 18. Date of birth verification is mandatory at registration. Should it ever come to light that a minor's data has been collected, it will be deleted immediately and the account will be closed.

If parents believe their child is using 1z11, please [email protected]Contact us at.

Privacy Policy changes

1z11 may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date on this page will be revised accordingly.
  • A notice will be sent to your registered email before any significant changes take effect.
  • Continued use of 1z11 after any changes have been made will be considered acceptance of the updated policy.

If you do not agree with the changes, request account closure and withdraw your balance.

Our Core Privacy Commitments at 1z11

Information is not sold

Your personal data is never sold to advertisers or any third parties.

Bank-Level Security

Your information is protected with 256-bit SSL, encrypted databases & regular security audits.

In Your Hands

View, correct, or request deletion of your data at any time.

Transparent Policies

Our policies are written in plain language — no complex legal jargon. You'll always know exactly what's happening.

Limited Retention Period

Data is retained only for as long as necessary and securely deleted once the retention period expires.

Dedicated Privacy Support

For any privacy-related questions, there is a dedicated email ([email protected]).

FAQ

Scores and rankings of participants in 1z11 tournaments and leaderboard events are visible to other players — however, identity is displayed only by Username, never by real name or personal details. The Username you choose at registration remains public, so before joining a tournament, pick a Username that does not reveal your identity. If you prefer your Username not to be visible either, it is best to avoid participating in events, or contact Support — anonymous participation may be available in some cases.

Yes, 1z11 holds an international gaming license. Being licensed means 1z11 is subject to regular third-party audits and must comply with defined financial and security standards. The games' RNG (Random Number Generator) is certified — meaning outcomes are entirely random and cannot be manipulated by anyone. Financial and personal data is protected with 256-bit SSL encryption. Withdrawal requests are processed only after verification, ensuring the safety of your funds. Under our Privacy Policy, your data is never sold to third parties. If you have any concerns, feel free to reach out directly at [email protected] or [email protected].
Secure & transparent platform

Join 1z11 With Your Privacy Protected

Enjoy cricket betting and casino games in a trusted environment. Register for free today.

By registering, you agree to 1z11's Terms & Conditions and agree to our Privacy Policy.

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